8.1 The Company shall carry out with reasonable skill and care the Services for the Customer as described in the Quotation and in the accompanying specification if supplied
8.2 In respect of Cleaning Agreement only;
8.2.1 Bedfordshire Cleaning reserve the right to charge for the additional service provide on bank holidays. Monthly invoices are not reduced for shutdowns over holiday periods e.g. Easter, Christmas and New Year;
8.2.2 One off customer requests for additional duties will be subject to an extra charge to cover the additional cleaner(s) and management time. Cost ex vat: 1st hour £25.00 2nd and subsequent hours £15.00 only;
8.2.3 A duplicate set of keys is required in case of emergencies and illness.
9.1 The price for the Service/Goods shall be the price set out in the Agreement and is exclusive of any value added tax which shall be added to the sum in quotation.
9.2 Bedfordshire Cleaning Ltd reserves the right, to amend Agreement price of the Goods and/or Services to reflect any increase in the cost to the Supplier which is due to any factor beyond the control of the Supplier (including, without limitation, any foreign exchange fluctuation, currency regulation, alteration of duties, significant increase in the costs of labour, materials or other costs of manufacture), any change in delivery dates, quantities or specifications for the Goods and services which are requested by the Customer, or any delay caused by any instructions of the Customer or failure of the Customer to give the Supplier adequate information or instructions.
9.2.1In respect of Cleaning/Pest/Periodicals Agreement
(i) by giving written notice to Customer prices are adjusted on annual basis in October
10. LIABILITIES & QUALITY CONTROL
10.1 Bedfordshire Cleaning Ltd has £10 000 000 public liability insurance and £1,000,000 fidelity cover e.g. misuse of telephones, although this can be increased on a contract by contract basis as required. Loss of keys cover is up to £25,000.
10.2 Bedfordshire Cleaning Ltd's liabilities for all other loss or damage suffered by the Customer in any 12 month period and caused by an act or omission of Bedfordshire Cleaning Ltd, its employees or sub-contractors shall not exceed the sum actually paid by the Customer to Bedfordshire Cleaning during that 12 months.
10.3 Bedfordshire Cleaning shall not be liable in any way for any loss of profits, nor shall it be liable for any indirect, consequential or special loss or damage howsoever caused and arising from the Customer’s use or possession of the Goods or benefit from the services provided by Bedfordshire Cleaning Ltd.
10.4 Neither party shall be liable for any delay or failure to comply with its obligation under this Agreement where such failure or delay is occasioned by any event beyond its reasonable control, including but not limited to acts of God, tropical storms, flood, fire, riot, war, inclement weather, strikes, induction action or any other reason or .
10.5 Nothing in these Terms shall exclude or limit Bedfordshire Cleaning Ltd’s liability for death or personal injury caused by Bedfordshire Cleaning negligence or its liability for fraudulent misrepresentation.
10.6 Bedfordshire Cleaning Ltd will normally only use suppliers and partners whose quality has been assured to ISO 9001: 2000 by a DTI accredited certification body. All existing approved suppliers and partners are monitored on a continuous basis.
11.1 In the event of an agreement terminating customers are prohibited from employing Bedfordshire Cleaning Ltd staff directly for a period of 2 years.
11.2 Customers are not permitted to employ Bedfordshire Cleaning Ltd employees for work outside of the agreement without paying 25% of their average annual salary over prior three month period.
12.1 This Agreement and these Terms shall be construed in accordance with English Law, and shall be subject to the exclusive jurisdiction of the courts of England.